All hotel reservations that were booked under CCPA’s special rate room block at The Westin Hotel where the conference was to take place have been cancelled by CCPA automatically. You do not need to contact the hotel to cancel your reservation on your end. If you booked elsewhere or not under this room rate, you need to cancel your reservation yourself.
CCPA has made the difficult but unavoidable decision to cancel the CCPA 2020 Conference in Edmonton and postpone it to May 2021
This decision was made as a direct result of the spread of COVID-19, and the announcement by the World Health Organization declaring the COVID-19 outbreak a pandemic, and the Government of Alberta asking that all gatherings over 250 people be cancelled. The health and safety of our conference attendees, partners and staff was paramount to the decision.
CCPA would like to thank the organizers and volunteers who worked so hard on the plans for this conference.
The decision to cancel was not made lightly, but cancellation was unavoidable in these circumstances. Thank you for your understanding.
We know that those planning to attend will have questions related to refunds, hotel reservations, etc. The information listed below should help to answer those questions. The conference webpage below will be updated as details are sorted out.
You are responsible to cancel your own travel arrangements (air, train, etc.).
The conference in Edmonton has been moved forward a year to May 2021. We are currently establishing the new dates with the hotel. Therefore, the CCPA conference will be coming to Edmonton, just one year later!
With regard to the refund of conference fees, please read the following carefully:
- If you have not paid your conference fees, there is no need to do anything.
- Any cheques related to conference registration fees that have not yet been deposited by CCPA, will not be cashed.
- If you have paid by cheque or credit card, please note the following options available to you:
- You may move your registration fee forward to the 2021 Conference in Edmonton
- If you wish to have a full refund, you may receive that refund as a cheque or credit card transaction
CCPA will be in contact with each delegate who has registered to determine which option you would prefer. You will receive specific instructions at that time as to how your refund will be processed.
Please note that it may take up to 30 days to process refunds due to volume, so please be patient.
Thank you for your understanding.
Want to plan ahead? Remember the following dates!
The conference in Edmonton, Alberta has been moved forward a year to May 13-16, 2021, and will be held at the Westin Edmonton.